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Auto Administrator Training School Where the Auto Industry Comes to Recruit
Automotive Training CentreAutomotive Service Operations Specialist
Earn Your Automotive Service Operations Specialist Certificate from Automotive Training Centre
Automotive Training Centre's Automotive Service Operations Specialist certificate program is an intensive training program for individuals wanting a rewarding career as an automotive administrator.
Being trained and knowledgeable in the three automotive fixed operations departments, service, parts & collision, will make you employable by a wide range of employers. From dealerships to auto parts retailers, to auto body shops or insurance companies, your chances of securing employment are excellent!
The Automotive Service Operations Specialist training program includes:
- Parts management procedures (Inventory &Warehousing)
- Store operations and personnel duties
- Product knowledge: Engines, electric systems, and other automotive systems
- Catalogue and microfiche use
- Parts pricing and service charges
- The service systems
- Effective communication and the seven critical steps to identifying the customer’s problem
- Building customer satisfaction
- The maintenance schedule
- Selling the value of the products and services of the dealership
- Unitized body construction and response to collision impact
- Collision repair methods
- Assessment or damage to the front body, body shell and mechanical components
- Estimating labor, parts and refinishing costs
- Mitchell collision estimating guide
- Building Systems (PBS)
- Pace Manager
- Triad Lasercat
- EDS-General Motors Parts Imager
- Mitchell Ultramate
- Mitchell Imagemate
- ADP Shop Link
- Co-op Placement - practicum term that offers the student the opportunity to specialize in one of the three areas of study: Service, Parts or Collision Estimating
- All graduates receive full placement support
Automotive Service Operations Specialist is available in:
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